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E-commerce   shipping experts:  fast,   cheap, customized.  E-commerce   shipping experts:  fast,   cheap, customized.
BIG PACK

E-commerce
shipping experts: fast,
cheap, customized.

Last mile transportation specialists operateing
through a 100% digital platform to offer
real-time monitoring of each shipment.

400+

Units in our fleet

25k+

Packages moving daily.

99%

Delivery attempt

97%

First delivery success

400+

Unidades en nuestra flotilla

25k+

Paquetes diarios en ruta

99%

Delivery attempt

97%

First delivery success

¿Why BIG?

Coverage

Presence in the main cities of the country.

Multiple services

Last and Middle Mile Shipping, Returns and Pick Up.

Fleet and specialized personnel

Equipped vehicles and a highly trained team

Technological solutions

Real-time traceability, digital evidence and data analytics.

Service levels

We have the best service levels in the market.

This is how BIG Pack works

Platform integration

Platform integration

We connect with the client's system through APIs and instantly start receiving the orders.

Platform integration
We pick up the order

We pick up the order

The order is registered, we pick up the package at your delivery facility, store or wherever you indicate.

We pick up the order
We start with delivery

We start with delivery

We notify the client that the package is on its way along with the estimated time of arrival and we send a link to allow package tracking in real time.

We start with delivery
We deliver the order

We deliver the order

The driver delivers the package keeping the geolocation, digital signature and photo of the official documentation of the client as evidence of delivery.

We deliver the order

Delivery solutions

Group 41

Last Mile

We send packages from the store or warehouse to the Customer’s door with “Same and Next Day” format, regardless of the package size.

Group 41 Copy

Middle Mile

We operate between branches, warehouses and logistics centers, ensuring stock at all times.

Group 59

Returns

We send packages from the store or warehouse to the Customer’s door with “Same and Next Day” format, regardless of the package size.

Group 60

On-Demand

We ship the merchandise between branches, warehouses and logistics centers, ensuring stock at all times.

Technological solutions

We solve mobility challenges by adding artificial intelligence
to our processes...

Real time route optimization

Big’s system optimizes and calculates the most efficient routes in real time to meet the customer’s expectations.

Estimated delivery
time

Customer notifications at each step of the process with estimated time of delivery.

Package tracking

It allows monitoring and follow-up for each order, offering visibility and traceability in real time for the end customers.

Proof of delivery

Big’s system optimizes and calculates the most efficient routes in real time to meet Customer expectations.

Plug & Play

Customer notifications at each stage of the process with estimated delivery time.

Dashboard

It allows monitoring and follow-up for each order, offering visibility and traceability in real time for the end customer.

FLEET AND SPECIALIZED TEAM

Discover our fleet and specialized team.

We guarantee your customers an unforgettable shopping experience thanks to our last mile service performed by highly qualified personnel and a specialized vehicle fleet.

VEHICLES
Specialized vehicles

    New vehicle park.

     

    Adjusted to the customer's shipping and cargo needs.

     

    Satellite Tracking and Online Monitoring.

Choose Plan
PERSONNEL
Personnel

    Qualified Personnel.

     

    Administration and Training of Operators.

     

    Periodic examinations of the operators.

Choose Plan

With us
you will find

Experience

We change the final consumers experience of by being consistent with delivery time and accurate with client communication.

Speed

We are committed to delivering orders to your customers in the shortest time possible and with the highest quality of service.

Coverage

We operate in the main cities, and growing rapidly adapting to the needs of our clients.

Personalized attention

We accompany you during the shipment process, 7 days a week with service 365 days a year.

Transparency

We digitize all the processes to allow you to track on each of your shipments in real time.

Simple integration

Our APIs and plug-ins are easily integrated into any ecommerce & ERP solution.

Optimizing
logistics with
technology.