BIG PACK
E-commerce
delivery experts: fast,
cheap, customized.
Last mile delivery specialists operating
through a 100% digital platform to offer
real-time traceability of each shipment.
600+
Units in our fleet
1.2M+
Monthly Packages
16milm2
warehouse space
25+
Line Hauls
600+
Unidades en nuestra flotilla
1.2M+
Paquetes mensuales en ruta
16milm2
Espacio en bodegas
25+
transportes de linea propios
This is how BIG Pack works
Platform integration
Direct integration with client's system through APIs to instantly start receiving orders.
Pick up
Once the order is registered, we pick up the package at the delivery station, store or where the customer requests it.
Delivery starts
The customer is notified that the package is on its way along with the estimated time of arrival and a link allowing package tracking in real time.
Order delivery
The driver delivers the package saving geolocation, digital signature and official documentation as proof of delivery.
Delivery solutions
Last Mile
Same and Next Day delivery. From the warehouse or store to their customers door.
Middle Mile
We deliver between stores, warehouses and delivery stations, ensuring stock at all times.
Reverse logistics
We make returns, from customer’s home to the warehouse or storee.
On-Demand
We pick orders on the spot to be delivered to the customer.
Technological solutions
We solve mobility challenges by adding artificial intelligence
to our processes...
Real time route optimization
Big’s system optimizes and calculates the most efficient routes in real time to meet customer’s expectations.
Estimated time of
arrival
Customer notifications at each step of the process with estimated time of delivery.
Package tracking
It allows monitoring and follow-up for each order, offering real time visibility and traceability for the end customers.
Proof of delivery
Delivery certification through digital evidence: electronic signature, official documentation and delivery point coordinates.
Plug & Play
Customer notifications at each stage of the process with estimated delivery time.
Dashboard
Delivery indicators, reporting and data analytics for better business management.
FLEET AND SPECIALIZED TEAM
Discover our fleet and specialized team.
We guarantee an unforgettable shopping experience to your customers thanks to our last mile service performed by highly qualified staffl and a specialized vehicle fleet.
VEHICLESSpecialized vehiclesNew and equipped units.
Adjusted to customer's shipping and fleet needs.
Satellite tracking and online monitoring.
Choose Plan
Specialized vehicles
New and equipped units.
Adjusted to customer's shipping and fleet needs.
Satellite tracking and online monitoring.
STAFFPersonnelQualified Staff.
Certified and trained drivers.
Periodic examinations.
Choose Plan
Personnel
Qualified Staff.
Certified and trained drivers.
Periodic examinations.
With us
you will find
Experience
We enhance consumers experience by being consistent with delivery time and accurate with client communication.
Speed
We are committed to deliver in the shortest time possible and with the highest quality of service.
Coverage
We operate in the main cities, and growing rapidly adapting to the needs of our clients.
Personalized attention
We accompany you during the shipment process, 7 days a week with service 365 days a year.
Transparency
We digitize all the processes to allow you to track on each of your shipments in real time.
Simple integration
Our APIs and plug-ins are easily integrated into any ecommerce & ERP solution.