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E-commerce   delivery experts:  fast,   cheap, customized.  E-commerce   delivery experts:  fast,   cheap, customized.
BIG PACK

E-commerce
delivery experts: fast,
cheap, customized.

Last mile delivery specialists operating
through a 100% digital platform to offer
real-time traceability of each shipment.

400+

Units in our fleet

25k+

Daily Packages

99%

Delivery attempt

97%

First day delivery success

400+

Unidades en nuestra flotilla

25k+

Paquetes diarios en ruta

99%

Delivery attempt

97%

First delivery success

¿Why BIG?

Coverage

Presence in major cities.

Multiple services

Middle and last mile delivery, reverse logistics and pick up.

Fleet and specialized staff

Equipped vehicles and a highly trained team

Technological solutions

Real-time traceability, digital proof of delivery and data analytics.

Service level

We have the best service level in the market.

This is how BIG Pack works

Platform integration

Platform integration

Direct integration with client's system through APIs to instantly start receiving orders.

Platform integration
Pick up

Pick up

Once the order is registered, we pick up the package at the delivery station, store or where the customer requests it.

Pick up
Delivery starts

Delivery starts

The customer is notified that the package is on its way along with the estimated time of arrival and a link allowing package tracking in real time.

Delivery starts
Order delivery

Order delivery

The driver delivers the package saving geolocation, digital signature and official documentation as proof of delivery.

Order delivery

Delivery solutions

Group 41

Last Mile

Same and Next Day delivery. From the warehouse or store to their customers door. 

Group 41 Copy

Middle Mile

We deliver between stores, warehouses and delivery stations, ensuring stock at all times.

Group 59

Reverse logistics

We make returns, from customer’s home to the warehouse or storee.

Group 60

On-Demand

We pick orders on the spot to be delivered to the customer.

Technological solutions

We solve mobility challenges by adding artificial intelligence
to our processes...

Real time route optimization

Big’s system optimizes and calculates the most efficient routes in real time to meet customer’s expectations.

Estimated time of
arrival

Customer notifications at each step of the process with estimated time of delivery.

Package tracking

It allows monitoring and follow-up for each order, offering real time visibility and traceability for the end customers.

Proof of delivery

Delivery certification through digital evidence: electronic signature, official documentation and delivery point coordinates.

Plug & Play

Customer notifications at each stage of the process with estimated delivery time.

Dashboard

Delivery indicators, reporting and data analytics for better business management.

FLEET AND SPECIALIZED TEAM

Discover our fleet and specialized team.

We guarantee an unforgettable shopping experience to your customers thanks to our last mile service performed by highly qualified staffl and a specialized vehicle fleet.

VEHICLES
Specialized vehicles

    New and equipped units.

    Adjusted to  customer's shipping and fleet needs.

    Satellite tracking and online monitoring.

Choose Plan
STAFF
Personnel

    Qualified Staff.

    Certified and trained drivers.

    Periodic examinations. 

Choose Plan

With us
you will find

Experience

We enhance consumers experience by being consistent with delivery time and accurate with client communication.

Speed

We are committed to deliver in the shortest time possible and with the highest quality of service.

Coverage

We operate in the main cities, and growing rapidly adapting to the needs of our clients.

Personalized attention

We accompany you during the shipment process, 7 days a week with service 365 days a year.

Transparency

We digitize all the processes to allow you to track on each of your shipments in real time.

Simple integration

Our APIs and plug-ins are easily integrated into any ecommerce & ERP solution.

Optimizing
logistics with
technology.